Shipping Policy
We aim to deliver your order as quickly and smoothly as possible. Shipping times vary by product and are clearly stated on each product page. Please refer to the product listing before placing your order.
Once your order is shipped, you will receive a tracking number to follow your package.
Please note that shipping duration varies from 5 to 14 working days.
Note: Shipping times may be affected by carrier delays or holidays.
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Customers are responsible for return shipping costs unless the item is faulty or damaged.
To start a return, you can contact us at veluraforward@gmail.com.
For more information tap Return Policy